Home / FAQs

Is my phone compatible with your scanning software?

Why do I need to place an order before I scan my face?

How should I scan my face to get the best-fitting mask?

How does the mask work?

Is the mask comfortable?

How long does it take to see results?

How long do I need to wear the mask?

Can I wear eyelash extensions with the mask?

How tight should my mask be?

How long will my mask last? Can a mask get old?

Can I apply skincare products before wearing my mask?

What is the mask made of?

My mask is dirty. Can I clean it?

How frequently should I wash my mask?

What happens if I stop wearing the mask?

How accurate is the face scan?

Can I wear my mask during the day?